Journal entries in 'Miscellaneous' for March, 2007

March 11, 2007 at 7:05 PM

Posted in 'Miscellaneous' with tags 'marketing, verizon, reliability'

I just watched a commercial for Verizon claiming that they handle 1.2 billion calls per day, and proudly boasting that they provide 99.9% reliability. I'm sure that's meant to sound impressive, but anyone with basic math skills can tell that, based on those figures, Verizon screws up 1.2 million phone calls every day. When you're dealing with that kind of volume, three nines is just not very good at all.

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